1. Introduction
At BizziBuddy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services ("Services"). Please read this Privacy Policy carefully.
By accessing or using our Services, you consent to the collection, use, and storage of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
This Privacy Policy applies to all users of our Services, including individuals and businesses using our platform for managing their operations.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
2.1 Personal Identification Information
When you create an account, we collect:
- Name
- Email address
- Phone number
- Business name and details
- Business address
- Business email and phone
2.2 Business Data
Through your use of our Services, we collect:
- Inventory information
- Sales data
- Invoice details
- Customer information you input
- Financial records related to your business operations
2.3 Usage Data
We automatically collect information about your interaction with our Services, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Features used
- Clickstream data
2.4 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our Services
- Processing your transactions and managing your account
- Personalizing your experience on our platform
- Improving our Services and developing new features
- Communicating with you, including sending service updates and marketing messages
- Responding to your inquiries and providing customer support
- Analyzing usage patterns and trends to enhance user experience
- Protecting our Services and preventing fraud
- Complying with legal obligations
Important Notice for Nigerian Users
As a Nigerian business, we comply with the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian laws regarding data privacy. The NDPR provides certain rights to data subjects, including the right to access, correct, and delete personal data.
Your data is stored securely and processed within Nigeria and other secure locations as necessary for providing our Services. We implement appropriate data security measures as required by Nigerian law.
4. Disclosure of Your Information
We may disclose your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of BizziBuddy, our users, or the public.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication mechanisms
- Secure data storage practices
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to delete your account, you can do so through the account settings or by contacting us. Please note that some information may be retained in our records after your account is deleted as required by law or for legitimate business purposes.
7. Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to the processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy when transferred internationally, including entering into data transfer agreements and implementing standard contractual clauses approved by relevant regulatory authorities.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
BizziBuddy
2 Magarza Close
Mabushi, Abuja
Nigeria
Email: privacy@bizzibuddy.co
Phone: +234 816 688 4107